Hung Win Seafood

洪運海産

Hung Win Seafood is a family business at the edge of Chinatown, offering live, fresh and frozen seafood. This busy operation starts early morning to serve long-time customers, locals and restaurants across the region. Their market expertise has brought in sustainable, Ocean Wise options, while maintaining affordable and culturally important selections.

洪運海產是一家位於華埠邊緣的家族企業，為顧客提供游水海鮮和冷凍海產。 洪運繁忙的業務從清晨開始，服務對象包括老主顧、本區居民和整個地區的餐廳。他們藉著市場專業知識引入了可持續、合乎“海洋智慧(Ocean Wise)“標準的業務方針，同時亦保持了價格相宜和文化上重要的選項。

Extended Family

Opened in 1994, Hung Win Seafood has been run by siblings Andy, Tony and Julie, who have since welcomed the next generation into the family and into the business. Matching the siblings’ strong work ethic with passionate curiosity for the industry and a desire to share the significance of seafood in Chinese food traditions, Calvin Chan brings renewed energy to the succession of the shop. Through his apprenticeship as fishmonger, learning the ins-and-outs of the trade, Calvin continues the family’s service to their customers.

延伸的家族

洪運海產於1994年成立，最初由兄弟姐妹Andy、Tony和Julie合力經營，他們後來引進下一代成員加入了這個家庭式企業。Calvin Chan 秉承了他三位長輩嚴緊的職業操守和對這行業的興趣，以及將海鮮這重要元素引入入華人飲食文化的期望，並在繼承店舖業務方面帶來了新的動力。Calvin更由魚販學徒開始做起，努力學習經營這行業的大小事宜，並繼續向顧客提供將其家族的服務。

[General manager Calvin Chan; photo by René Pierre | 總經理 Calvin Chan; René Pierre 圖片]

I really want to keep the business in Chinatown. We rely on this retail location for our wholesale business as well.

我真的想把生意留在華埠。我們也依靠這個零售地點來進行批發業務。

Calvin Chan

Big Footprint

The small and humble storefront of Hung Win Seafood belies the footprint of its actual operations. With live seafood brought in almost daily from both coasts of the continent, at any given moment the staff are serving local residents, Chinatown elders, curious passersby, and restauranteurs from around the block or across the city. As they continue to grow their diverse customer base and offerings, the family maintains the importance of staying true to their roots as a business that builds up the local economy and keeps traditional Chinese seafood fare accessible.

廣泛的業務領域

單從洪運海產狹小和實而不華的店面，看不出其實際營運的規模。店舖的工作人員隨時隨地都在為本地居民、華埠長者、好奇的路人以及來自鄰近或溫市其他地方的餐廳提供服務，向他們供應每天從北美兩岸運送來的游水海鮮。隨著不斷擴大多元化的顧客群和產品供應種類，陳氏家族仍然堅守其作為一家促進本地經濟發展、及讓顧客更容易享用到傳統華人海鮮美食企業的重要性。

Mastery Builds Trust

Calvin describes with enthusiasm the depth and breadth of knowledge, skill and experience that his uncles and auntie have in the live seafood business, as it signals the roadmap for his own hands-on learning journey. A big part of this process is caring about what their customers need and what types of dishes they will be making. In being able to prepare the seafood properly and tailored to requests, the expertise at Hung Win Seafood has won them trust and built long-term relationships with customers.

藉著熟練技藝建立信任

Calvin興奮地描述他的叔伯和阿姨在經營海鮮業務中擁有既深且廣的知識、技術和經驗，因為這對他為自己制定實踐和學習的藍圖上幫助很大。其中最重要的是關心顧客的需要以及了解他們希望做什麼菜式。洪運的員工憑著他們的專業知識，能夠按照客人的要求提供適當的海鮮產品，所以贏得了顧客的信任並與他們建立了的長期關係。

Uncle Tony is fileting eels right now. He’s the only one who knows how to do it – he can’t retire!

Tony叔正在將鰻魚起肉。他是唯一懂得這門手藝的人，所以他不能退休！

Calvin Chan

A Live Experience

Hung Win Seafood is a lively wet market, where the experience of shopping is as much a part of Chinatown’s cultural heritage as the products. The live fish tanks and open stall market format allow customers to see, touch and select exactly what they’re buying – maintaining an approach that is familiar to Chinese customers, while also inviting the uninitiated. As the business grows into the next generation, Calvin and the family continue to nurture its place in the cultural food economy of Chinatown.

活力的體驗

洪運海產是一間生氣勃勃的濕貨店舖，在這裏的購物體驗與其產品一樣，都是華埠文化遺產的一部分。玻璃魚缸和開放式的攤位擺設形式，使顧客可以看到、觸摸和選擇他們想要購買的商品，這是華人顧客熟悉的購物方式，同時也吸引了對此有新鮮感的人。隨著企業步入下一代，Calvin 和他的家族繼續培育店舖在華埠文化飲食經濟中的地位。

In Chinese culture, people want live, fresh seafood. These live lobsters are perfect for Chinese restaurants, where they do a big family style 10-seater.

在華人文化中，人們喜歡食用游水海鮮。這些新鮮龍蝦對中餐廳內十人一桌的家庭聚餐就最適合不過了。

Calvin Chan